Server Management: Configure and Manage LDAP Server, Web Server, Data Storage, Databases & App Servers.
Cloud Server Management: Setting up AWS EC2 Servers and other Services.
Desktop Management: Setup, Maintenance & Support of employee Machines Mac & Windows machines including installation of browsers, Anti-Virus, Email Clients & other software (through remote Connection or otherwise)
Network Maintenance: Setup and Manage Network Devices like Firewalls, Wireless Access Points & Routers.
Secure Domains & Email Management.
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
Perform Data Backups & Recovery.
Develop and maintain installation and configuration procedures.
Apply OS patches and software upgrades on a regular basis, and upgrade administrative tools and utilities.
Configure / add new services, as necessary.
Perform regular file archival and purge as necessary.
Manage Infrastructure Provisioning including Onboarding & Off boarding of employees.
Investigate and troubleshoot issues/tickets raised by employees and resolve them in a timely manner.
Co-ordinate with the 3rd Party Vendors, Office Admin, Employees and Management, as per the standard operating procedures to ensure uninterrupted system operations
Reporting: Regular Reporting of Key Metrics and Activities
